Terms & Conditions

Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates (UAE). Any disputes arising in connection with these terms shall be resolved exclusively in the courts of the UAE, and you consent to the jurisdiction of those courts.

Eligibility to Use the Site

The Site is intended for users who are at least 18 years old. By using the Site, you represent and warrant that you meet this age requirement. If you are under the age of 18, you may not use the Site or place any orders.

Payment Methods

We accept payment through Visa or MasterCard debit and credit cards in AED (United Arab Emirates Dirham). By submitting your payment details, you confirm that the information provided is accurate and that you have authorization to use the payment method.

Sanctions Compliance

We do not conduct business with or provide services to individuals or entities located in countries that are subject to sanctions by the Office of Foreign Assets Control (OFAC) or other restricted jurisdictions.

Account Responsibility

You are responsible for maintaining the confidentiality of your account information, including your username, password, and any other identifying details. You agree to notify us immediately of any unauthorized access to your account.

Changes to Terms & Conditions

We reserve the right to modify, update, or change these terms and conditions at any time. All updates will be posted on this page with the updated date. Continued use of the Site after any changes will constitute acceptance of those changes.

Refund Policy

Refunds will only be issued through the original payment method used for the transaction. Once your return has been approved, please allow up to 45 days for processing and for the refund to appear on your account.

• Non-refundable items: Some items may not be eligible for a refund, such as those that were marked as final sale, used, or damaged after receipt.
• Processing Time: Refunds typically take 7–10 business days to process after the return has been approved and shipped back to us.

Cancellation Policy

You can cancel your order within 24 hours from the time the order was placed. After this period, cancellations will no longer be accepted. If you wish to cancel, please contact our customer support team immediately.

• Refunds for canceled orders will be processed back to the original payment method.
• Late Cancellations: After 24 hours, we may not be able to process cancellations due to order processing or shipping. In such cases, the return policy will apply once you receive the goods.